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Old 06-12-2006, 03:32 PM   #1 (permalink)
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Default Replacement 8700 UK on Insurance

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Hi all

I've just returned from my holiday after having a great time, but unfortunately my 7290 had an accident, it got splashed (literally - just splashed) by sea water and now the keyboard doesnt work at all.

I have "all risk" on my home insurance, so the blackberry is covered and I've been on to the insurance company, who have sent out for me today a brand new blackberry 8700v from Vodafone UK as T-Mobile don't supply blackberrys to the insurance company. They've also arranged for it to be unlocked for me so I can continue to use my contract t-mobile UK SIM.

My question is though will it work okay when I enter the PIN and IMEI number onto the BIS? It's completely brand new, but do vodafone pre-register it on their BIS?

If Vodafone do pre-register on their BIS, I do have a vodafone SIM (Work Mobie) and could register on the vodafone BIS - then would it be possible to delete the account altogether? Then would I be free to register it on the t-mobile BIS?

I'm a little worried about this? Do I need to be?

Any advice will be greatfully received.


Old 06-12-2006, 03:55 PM   #2 (permalink)
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Not sure, but I wouldn't expect you to be able to register on the Voda BIS with the Voda SIM unless that SIM was enabled with the BB service.

I would suggest you

1. Call T-Mobile & get to their second line support. I fear they won't want to support a Voda device with Voda firmware on the T-Mobile network, officially.

2. If they can't sort you and there's indeed an issue with 'pre-registration' of the device, then try RIM themselves. RIM Europe are based in the UK, and might be able to 're-map' the PIN to be acceptable on the T-Mobile BIS.

3. If neither works, and you don't want want the hassle, make sure your insurance company know. Either they're familiar with the issue (and know it's not a problem) or they need to be "educated" that a BB isn't like a 'normal' phone and unlocking it and swapping SIMs may not 'cut the mustard'. It's their problem if they want to get arsey about where they buy their phones to save a little money. In this case they may just have to bite the bullet and get a 8700g for you from T-Mobile UK. To be honest, you may find T-Mobile may be able to supply a 7290 from 'warranty' stock or the like (as there will be many out in the market still under warranty), which possibly isn't the ideal result you want...

Last edited by wibbly : 06-12-2006 at 03:57 PM.
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