BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 02-24-2005, 09:47 AM   #1 (permalink)
Knows Where the Search Button Is
 
wariscoming's Avatar
 
Join Date: Feb 2005
Posts: 32
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default 7290 Picture Gallery causing reboot/reset

Please Login to Remove!

I just added a few new pictures to the Picture Gallery on my 7290.

Now everytime I scroll down past the stock pictures in the gallery, the device hangs/locks-up for about 15 seconds then reboots.

Obviously, the picture(s) I added is causing a problem but I cant scroll down to the culprit pic to delete it without rebooting.

Any ideas?
Offline  
Old 02-24-2005, 10:16 AM   #2 (permalink)
Retired BBF Moderator
 
Mark Rejhon's Avatar
 
Join Date: Aug 2004
Location: Ottawa, Ontario, Canada
Model: Bold
Carrier: Rogers
Posts: 4,870
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

You might be able to fix the problem by installing BlackBerryOS 4.0 for the 7290 from Rogers. Check this thread:
http://www.blackberryforums.com/viewtopic.php?t=1995
__________________
Thanks,
Mark Rejhon
Author of XMPP extension XEP-0301:
www.xmpp.org/extensions/xep-0301.html - specification
www.realjabber.org - open source
Offline  
Old 02-24-2005, 10:35 AM   #3 (permalink)
Knows Where the Search Button Is
 
wariscoming's Avatar
 
Join Date: Feb 2005
Posts: 32
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

But I am using a T-Mobile SIM in an unlocked Cingular 7290. Which carrier specific 4.0 OS can I use? After installing it, will it simply "lay on-top" of my current 3.8 OS?
Offline  
Old 02-24-2005, 10:43 AM   #4 (permalink)
Retired BBF Moderator
 
Mark Rejhon's Avatar
 
Join Date: Aug 2004
Location: Ottawa, Ontario, Canada
Model: Bold
Carrier: Rogers
Posts: 4,870
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

The Rogers 7290 BlackBerryOS should work fine - make sure you delete your VENDOR.XML file. Yes, it will install on top of your 3.8.

Generally, all the North American BlackBerryOS's for a device are all the same for all the North American carriers.
__________________
Thanks,
Mark Rejhon
Author of XMPP extension XEP-0301:
www.xmpp.org/extensions/xep-0301.html - specification
www.realjabber.org - open source
Offline  
Old 02-24-2005, 10:46 AM   #5 (permalink)
Knows Where the Search Button Is
 
wariscoming's Avatar
 
Join Date: Feb 2005
Posts: 32
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Do I delete the VENDOR file before or after installing 4.0?
As always Mark, thanks for your reply.
Offline  
Old 02-24-2005, 11:01 AM   #6 (permalink)
Retired BBF Moderator
 
Mark Rejhon's Avatar
 
Join Date: Aug 2004
Location: Ottawa, Ontario, Canada
Model: Bold
Carrier: Rogers
Posts: 4,870
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

Please follow the instructions at:
http://www.blackberryforums.com/viewtopic.php?t=1995

Essentially download, then install on PC, then delete VENDOR.XML, then run BlackBerry Desktop, then it will install OS4.
__________________
Thanks,
Mark Rejhon
Author of XMPP extension XEP-0301:
www.xmpp.org/extensions/xep-0301.html - specification
www.realjabber.org - open source
Offline  
Old 02-24-2005, 11:44 AM   #7 (permalink)
Knows Where the Search Button Is
 
wariscoming's Avatar
 
Join Date: Feb 2005
Posts: 32
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Installed 4.0 on my PC desktop. Deleted VENDOR.xml. Installed the Rogers 4.0 OS on my 7290 (using T-mobile SIM).

Picture gallery browsing still resets/reboots the device and now my web browser is gone.



HELP!
Offline  
Old 02-24-2005, 12:33 PM   #8 (permalink)
Thumbs Must Hurt
 
Join Date: Dec 2004
Posts: 67
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

after you relaoed the OS did you put the Pics back on it?
Offline  
Old 02-24-2005, 12:46 PM   #9 (permalink)
Knows Where the Search Button Is
 
wariscoming's Avatar
 
Join Date: Feb 2005
Posts: 32
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

No. It did it automatically.
Offline  
Old 02-24-2005, 12:51 PM   #10 (permalink)
Thumbs Must Hurt
 
Join Date: Dec 2004
Posts: 67
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

No i mean the pics you added the first time?
Offline  
Old 02-24-2005, 12:57 PM   #11 (permalink)
Knows Where the Search Button Is
 
wariscoming's Avatar
 
Join Date: Feb 2005
Posts: 32
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

No. When I upgraded the OS from 3.8 to 4.0, the pics old and new were still in the gallery. Again, one of the pics is causeing a crash for some reason. Can I just flash the OS and go back to 3.8 to get rid of them? If so, how do I flash the OS and start from scratch?
Offline  
Old 02-24-2005, 01:01 PM   #12 (permalink)
Thumbs Must Hurt
 
Join Date: Dec 2004
Posts: 67
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

reason why the pic you added where still there was beacuse you asked it to to a back when you loaded the OS


Try wiping the handheld
This deletes all data on the BB that you have entered
should be under options---->secuirty---->then click the wheel
Offline  
Old 02-24-2005, 01:11 PM   #13 (permalink)
Knows Where the Search Button Is
 
wariscoming's Avatar
 
Join Date: Feb 2005
Posts: 32
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Nice. That worked but I still dont have my web browser.

I noticed also after I upgraded the OS, it removed the ability to add BWC e-mail addresses icon and replaced it with an "Enterprise Activation" icon. Did i put the wrong OS on (i.e. I put BES instead of BWC) ?? Remember, I am a T-Mobile BWC user using the Cingular 7290.
Offline  
Old 02-24-2005, 01:35 PM   #14 (permalink)
Thumbs Must Hurt
 
Join Date: Dec 2004
Posts: 67
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Go into options----Host routing table----select the noetwork in BOLD and click on Register now!

this will briong the broswer Icon back and all others
Offline  
Old 02-24-2005, 02:13 PM   #15 (permalink)
Knows Where the Search Button Is
 
wariscoming's Avatar
 
Join Date: Feb 2005
Posts: 32
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by authentication_key
Go into options----Host routing table----select the noetwork in BOLD and click on Register now!

this will briong the broswer Icon back and all others
Did this. Got the Registration complete e-mail. No browser and no add e-mail address icon.

Rebooted the device and still nothing. Before all this I had a T-Zones browser (an icon with the cingular logo with a world) and a regular browser although they both appeared to be the same.
Offline  
Old 02-24-2005, 07:18 PM   #16 (permalink)
Knows Where the Search Button Is
 
wariscoming's Avatar
 
Join Date: Feb 2005
Posts: 32
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

It works now. Thanks all!
Offline  
Old 02-24-2005, 08:01 PM   #17 (permalink)
Retired BBF Moderator
 
Mark Rejhon's Avatar
 
Join Date: Aug 2004
Location: Ottawa, Ontario, Canada
Model: Bold
Carrier: Rogers
Posts: 4,870
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

Great to hear!

What did you do to make it all work?
__________________
Thanks,
Mark Rejhon
Author of XMPP extension XEP-0301:
www.xmpp.org/extensions/xep-0301.html - specification
www.realjabber.org - open source
Offline  
Old 02-25-2005, 10:59 AM   #18 (permalink)
Knows Where the Search Button Is
 
wariscoming's Avatar
 
Join Date: Feb 2005
Posts: 32
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Mark Rejhon
Great to hear!

What did you do to make it all work?
Not sure. I wiped the BB, reinstalled 3.8 and it worked. I think the problem was I saved an "animated GIF" to the picture gallery. I don't think the picture gallery likes animated GIFs.
Offline  
Old 02-25-2005, 12:25 PM   #19 (permalink)
CrackBerry Addict
 
sempai's Avatar
 
Join Date: Sep 2004
Location: Providence, RI, US
Model: 8xxx
Carrier: T-Mobile, US
Posts: 728
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

... just like most human beings!

Proof that the BlackBerry is a conscious being, smarter than us.
__________________
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.