BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-24-2006, 05:18 AM   #1 (permalink)
Talking BlackBerry Encyclopedia
 
nsbalt's Avatar
 
Join Date: Aug 2005
Location: PA
Model: 8700C
Posts: 224
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Internet Issues - - Tmobile

Please Login to Remove!

Anyone having any issues this morning with internet connectivity / receiving email on TMobile? I've already tried a hard reset (pulled the battery) and re-sent the service books. Still nothing....

8700c V4.1.0.309 on TMobile
Phoenixville, PA

UPDATE: Internet now working - - still no email

Last edited by nsbalt : 06-24-2006 at 06:06 AM.
Offline  
Old 06-24-2006, 06:20 AM   #2 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: i5s
Carrier: AT&T
Posts: 27,804
Post Thanks: 33
Thanked 442 Times in 382 Posts
Default

Got this e-mail overnight.. Not sure what "restoring" means..

Ticket Number: T001676962
Service(s): BlackBerry
Fault Description: RIM - BlackBerry Internet Service subscribers will be unable to receive messages and will receive an "x" when sending messages, RIM Engineer have corrected the issue and the service is restoring.
Market(s): All
Geographic Location(s): All
Status Update: RIM - BlackBerry service is restoring.
Offline  
Old 06-24-2006, 03:34 PM   #3 (permalink)
Thumbs Must Hurt
 
texasag90's Avatar
 
Join Date: Apr 2005
Location: Dallas, TX
Model: 8800
Carrier: T-Mobile
Posts: 148
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Wirelessly posted (BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Working for me. Posted with 7800g in Dallas.
__________________
----------
Thanks, Mark
Offline  
Old 06-24-2006, 05:29 PM   #4 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: Z10
OS: 10.2.1
Carrier: T-Mobile USA
Posts: 13,731
Post Thanks: 15
Thanked 500 Times in 487 Posts
Default

All markets, all geographic locations....but apparently not all customers. No problem on my end (knock on wood).
__________________
- Ira
Offline  
Old 06-24-2006, 05:35 PM   #5 (permalink)
Talking BlackBerry Encyclopedia
 
nsbalt's Avatar
 
Join Date: Aug 2005
Location: PA
Model: 8700C
Posts: 224
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

All was working again by 10:30 am
Offline  
Old 06-24-2006, 08:40 PM   #6 (permalink)
Talking BlackBerry Encyclopedia
 
MajSingh's Avatar
 
Join Date: Jun 2006
Location: South FL
Model: 8900
PIN: 24b2b982
Carrier: ATT
Posts: 201
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by NJBlackBerry
Got this e-mail overnight.. Not sure what "restoring" means..

Ticket Number: T001676962
Service(s): BlackBerry
Fault Description: RIM - BlackBerry Internet Service subscribers will be unable to receive messages and will receive an "x" when sending messages, RIM Engineer have corrected the issue and the service is restoring.
Market(s): All
Geographic Location(s): All
Status Update: RIM - BlackBerry service is restoring.

is there a way i/we can get alerted of these ticket issues as well? or is this a ticket u had opened
__________________
73's
AJ4VS
Offline  
Old 06-24-2006, 09:26 PM   #7 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: i5s
Carrier: AT&T
Posts: 27,804
Post Thanks: 33
Thanked 442 Times in 382 Posts
Default

We have a very large T-Mobile corporate account and someone I got on a mailing list. Doesn't generate much traffic; this is the first one like this that I've seen. I didn't open the ticket...
Offline  
Old 06-24-2006, 09:57 PM   #8 (permalink)
New Member
 
Join Date: Jun 2006
Location: Detroit, MI (Saint Clair Shores)
Model: 8700G
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

8700G in Michigan has worked all day.
__________________
Jared Pomranky

www.WCRTDetroit.com
"Success By Association"
Entreprenuer club
Offline  
Old 06-24-2006, 10:00 PM   #9 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: i5s
Carrier: AT&T
Posts: 27,804
Post Thanks: 33
Thanked 442 Times in 382 Posts
Default

Please note that I posted the message at 720AM; I had received it overnight. It's been working fine all day.
Offline  
Old 06-26-2006, 10:37 AM   #10 (permalink)
Talking BlackBerry Encyclopedia
 
spblat's Avatar
 
Join Date: Apr 2005
Model: 8320
Carrier: T-Mo
Posts: 267
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Lost my Internet access yesterday. Couple of hard reboots, no change. "EDGE" indicator remains strong. 4.1.0.309.

Can send e-mail through BES. Can't receive e-mail nor browse the web, access Google Maps, etc.

On hold with T-Mo Now. Will update if I ever get back on the grid.

EDIT: Hunh. Note to self: cold battery-pull reboots are apparently inferior to power-cycles in resolving this sort of problem. Unless Veronica did something special on her end to reset my tower connection or whatever, powerinig down the phone and powering up again did the trick.

Last edited by spblat : 06-26-2006 at 10:43 AM.
Offline  
Old 06-26-2006, 10:51 AM   #11 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Apr 2006
Model: 9000
Carrier: AT&T
Posts: 394
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I'm still down in Cincinnati, OH. I'm on T-Mobile with 8700g. I got e-mail once this morning, then nothing since. I'm watching my yahoo and work e-mail pile up on my computer, but nothing on the BB.
Offline  
Old 06-26-2006, 10:56 AM   #12 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Apr 2006
Model: 9000
Carrier: AT&T
Posts: 394
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Did a soft reset, I got some mail from my work, but nothing from Yahoo still..... This is really frustrating.
Offline  
Old 06-26-2006, 01:02 PM   #13 (permalink)
Knows Where the Search Button Is
 
Teuton's Avatar
 
Join Date: May 2006
Location: Los Angeles
Model: 8700g
Carrier: T-Mobile
Posts: 22
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I'm having a partial T-Mobile network outage. I can tell since my BB 8700g didn't receive a forwarded Yahoo email 23 hours old. My last BB email was 17 hours ago. Web-browsing is nonexistent. I think it happened again about last week. It's so typical of T-Mobile as I experienced outages with SK and SK2 in the past.
__________________
BB 8700g
Telstra 4.1.0.309
Offline  
Old 06-26-2006, 01:08 PM   #14 (permalink)
Thumbs Must Hurt
 
Join Date: Apr 2006
Location: Houston TX
Model: 8300
Carrier: ATT, T-Mo
Posts: 88
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Spotty here in Houston - getting email from one yahoo account but not another. Work emails coming over also spotty.
Offline  
Old 06-26-2006, 01:21 PM   #15 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: i5s
Carrier: AT&T
Posts: 27,804
Post Thanks: 33
Thanked 442 Times in 382 Posts
Default

This just in....

Please be advised you may experience problems with the following:
Ticket Number: T001680014
Service(s): BlackBerry
Fault Description: Blackberry subscribers may be unable to send or receive messages, view attachments, or do 'more'
Market(s): All
Geographic Location(s): All.
The Estimated Time to Resolution is: 2 hours.
Offline  
Old 06-26-2006, 01:21 PM   #16 (permalink)
Knows Where the Search Button Is
 
Teuton's Avatar
 
Join Date: May 2006
Location: Los Angeles
Model: 8700g
Carrier: T-Mobile
Posts: 22
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Or it's RIM problem as the others with different carriers experience spotty email/internet problems, too. I just received a BB email 30 mins old.
__________________
BB 8700g
Telstra 4.1.0.309
Offline  
Old 06-26-2006, 01:26 PM   #17 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Apr 2006
Model: 9000
Carrier: AT&T
Posts: 394
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

This really sucks. :( I agree, it may be a RIM problem becuase I was reading over at Howard Forums in the RIM board that a few Rogers people are having this same issue today.... Hopefully it gets fixed soon. I'm still awaiting Yahoo e-mails and I only received my work e-mail once today after the first soft reset.
Offline  
Old 06-26-2006, 01:35 PM   #18 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Nov 2005
Location: here
Model: 8320
Carrier: TMO
Posts: 305
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

The problem is with BIS 2.0, 1.8 is working perfectly
__________________
[Stinsonddog's Blackberry Tips ] A+++++!
Offline  
Old 06-26-2006, 01:36 PM   #19 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: May 2006
Location: Jupiter
Model: 8110
Carrier: at&t
Posts: 258
Post Thanks: 0
Thanked 0 Times in 0 Posts
Angry Cingular reports this is a problem at RIMs end...

I just spent 45 minutes waiting on hold for our cingular rep who is inundated with blackberry calls... apparently RIM is having serious issues since last evening with their services. The rep said they are working on a resolution with RIM, however, until there is a permanent fix in place, comms will be very spotty.

I pulled the battery on my Cingular 8700c while on the phone with the rep, and upon reboot, and email or two snaked through, only to have it stop delivering again shortly thereafter. His advice: hang tight.

Damnit.

-S
Offline  
Old 06-26-2006, 02:03 PM   #20 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Apr 2006
Model: 9000
Carrier: AT&T
Posts: 394
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

All is good right now, but there will be issues after 5pm when I leave the office..... Oh well, people will just have to deal with them not being able to get a hold of me for the night.... May be kind of nice actually....
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.