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Old 06-28-2006, 03:35 PM   #1 (permalink)
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Hi

On my 7100v homescreen I have an unopened envelope indicating that I have mail. However all my messages have been read/marked open. A possible cause is that someone blind copied me in a couple of emails which were redirected to my BB via BIS. Does anyone know how to get rid of the icon or access the blind copy email?

Thanks


Chris
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Old 06-28-2006, 03:48 PM   #2 (permalink)
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Check your Saved Messages and see if there are any unread messages there...
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Old 06-28-2006, 03:52 PM   #3 (permalink)
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NJ

Thanks - have just checked and nothing unopened there


Chris
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Old 06-28-2006, 03:54 PM   #4 (permalink)
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Take the battery out for a bit to see if that clears it up.

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Old 06-28-2006, 03:58 PM   #5 (permalink)
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Tried that too before emailing the forum!

Thanks for your suggestion
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Old 06-28-2006, 04:49 PM   #6 (permalink)
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NEWS FLASH - did another soft reset and the envelope disappeared! Very strange.

Many thanks for your help!
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Old 06-28-2006, 08:07 PM   #7 (permalink)
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maybe the envelope was something that was in your call log? i've seen that happen just yesterday on someone's BB. It kept logging each outgoing or incoming & missed call and showed up as a message but it was just logging.
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