Originally Posted by ItsAllVerbatim
Anyone know what could be wrong with mine, and how to rectify this?
Outlook sync is absolutely essential I have +450 contacts and manual reentry is not an option.
Do you happen to have VPN for your office? If so, try this:
1. Connect to VPN
2. Open Outlook and let it run in the background
3. Now connect the blackberry and try and sync.
Since my company requires VPN to connect to Outlook, the first time I sync I need to be on VPN or it can't find the path the the folders. The Browse would be grayed out. You won't need to be on VPN every time you sync...just the first.