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Old 06-29-2006, 02:31 PM   #1 (permalink)
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Default Sorry in advance...

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...for the dumb question.

Having trouble installing the most basic thing--the desktop software. I guess I have some virus program and just before "finish" I get a couple boxes saying that a "malicious script detected" --it appears to be some program file ? Msiexec.exe .

Don't know how to delete either.

Maddening.

Interestingly, I downloaded pocketpc for my mac, installed and updated the BB in about 10 minutes.

I would use the Mac platform exclusively, but I think new programs and extras have to be installed via the windows route, right?

Thanks!
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Old 06-29-2006, 03:01 PM   #2 (permalink)
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Sounds like you need to disable you firewall/antivirus software first before installing
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Old 06-29-2006, 03:05 PM   #3 (permalink)
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I'll try that. Guess I'm not used to having to deal with that stuff--kinda thought there might be a virus or there was a system conflict or something.

Thanks
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Old 06-29-2006, 03:11 PM   #4 (permalink)
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If your windows installer is corrupt is a bigger deal. There are threads here on this.
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Old 06-29-2006, 05:31 PM   #5 (permalink)
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Angry

Quote:
Originally Posted by drunknmunkie
Sounds like you need to disable you firewall/antivirus software first before installing
Nice avatar, Drunknmunkie! Where have i seen that before?
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Old 06-29-2006, 05:34 PM   #6 (permalink)
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Dang! That sux! There seems to be a rash of Avatar highjackers lately.
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Old 06-29-2006, 05:51 PM   #7 (permalink)
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Quote:
Originally Posted by K-Mack
Dang! That sux! There seems to be a rash of Avatar highjackers lately.
I know!

I was scrolling down, and i saw my avatar and didnt even read the name!

Then i read "my post" lol and thought "wth..i dont remember writing that???...was i drunk???"

Then i saw it was a new member Drunknmunkie with MY avatar!

It was funny though when i thought i just sraight up forgot i posted that lol
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Old 06-29-2006, 05:58 PM   #8 (permalink)
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Yea, when I saw his Avatar I just assumed it was yours, which is why we use them because it gives readers a way to identify us, and when someone else uses it you feel sorta violated and ripped off.
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Old 06-30-2006, 09:02 AM   #9 (permalink)
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Default Ah, I can finally offer some advice

Hi Drjman,
Well, I finally have reached the point where I can offer some advice to another. During an attempt to install the 8700 (and I have a C) desktop software, I encountered the same situation as you did. Although I had disabled my Norton Antivirus Auto-Protect for about 15 minutes, the program still did not appreciate my attempt to install the desktop software. However, I was presented with the option to allow (on a one episode basis) the software to be installed. I did so and all went well.

Have a great day.
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Old 06-30-2006, 03:12 PM   #10 (permalink)
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I have had the same problem, you usually get the message 3 or 4 times during installation, below the error message is a drop down box, click on this box and select the option "allow once" for each error that pops up and you be fine.
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Old 07-07-2006, 01:40 AM   #11 (permalink)
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Just use your mac. Don't bother with these troubling windows problems.
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