BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 07-05-2006, 07:04 AM   #1 (permalink)
Knows Where the Search Button Is
Join Date: Dec 2005
Location: Atlanta, Ga.
Model: 8300
Carrier: Cingular
Posts: 28
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Opening attachements 8700c Tmobile

Please Login to Remove!

Need some help here.
Running 8700c unlocked on Tmo with BES.
Emails with attachements cannot be opened.
I check with my BES people, and they say it should work.
When an email is received with an attachement (pdf) the attachement does not open. My tech people say it is Tmo, not the company settings.
Anyone have the same problem?
Old 07-05-2006, 07:40 AM   #2 (permalink)
Grumpy Moderator
NJBlackBerry's Avatar
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,900
Post Thanks: 32
Thanked 459 Times in 395 Posts

Ask the BES people to make sure that MDS is enabled for your account.
Old 07-05-2006, 09:19 AM   #3 (permalink)
BlackBerry Extraordinaire
BBAdmin's Avatar
Join Date: Feb 2005
Location: Port
Model: .
Carrier: .
Posts: 2,491
Post Thanks: 0
Thanked 0 Times in 0 Posts

As NJ says, sounds like MDS is not enabled - but what error (if any) is displayed when you try to open the attachment? Ocassionally the attachment service has not started or is using the wrong account (should be Local System if the attachment system resides on the BES). Likewise, attachment server should be set to 'localhost' not the BES server name, which ocassionally I've seen cause this type of problem.

Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

MT202-VCA Video Codec for VoIP conferenc
MT202-VCA Video Codec for VoIP conferenc pictureV3 VoIP Outdoor Intercom
V3 VoIP Outdoor Intercom pictureVoIP 4-Port Zone Controller
VoIP 4-Port Zone Controller pictureVoIP V3 Paging Server
VoIP V3 Paging Server pictureNortel IP 1110 Voip Phone (NTYS02) - Used
Nortel IP 1110 Voip Phone (NTYS02) - Used picture

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.