BlackBerry Forums Support Community

BlackBerry Forums Support Community (http://www.blackberryforums.com/)
-   General Legacy Device Discussion (http://www.blackberryforums.com/general-legacy-device-discussion/)
-   -   Problems updating Handango InHand content (http://www.blackberryforums.com/general-legacy-device-discussion/41165-problems-updating-handango-inhand-content.html)

hadoob024 07-17-2006 01:33 PM

Problems updating Handango InHand content
 
Anyone experiencing issues with the Handango InHand updating its content? I can go through and manually update Weather, Traffic, News, but I think there's a problem updating Downloads and Ringtones. They don't seem to update, which stops the whole updating process from completing properly. I keep getting the following error:

"Error occurred, please try again later"

The error message doesn't really help either. Any thoughts?

dejacobs 07-17-2006 01:49 PM

Same here... Updates have been failing for days.

hadoob024 07-17-2006 02:01 PM

Cool. So hopefully it's just something on their end. Can you manually update Weather, News, and Traffic? But "Update All" doesn't work?

dejacobs 07-17-2006 02:05 PM

No, I've just been attempting to 'update all' manually and automatically, and it's been failing. I haven't tried to do it module by module.

hadoob024 07-17-2006 02:18 PM

Try doing everything individually. Downloads and Ringtones still don't work, but you should be able to update Traffic, News, and Weather individually. Let me know if it works.

bpdunsta 07-20-2006 03:03 PM

After a couple of weeks of issues, I decided today to submit a "question" via handango.com. As I'm completing the form, I decided I wanted to include the EXACT error message, so I click to "update all" so I can see the error. Sure enough, it completed successfully!

Issue must be resolved.

hadoob024 07-20-2006 03:08 PM

Yup. I did the same, and heard back from Handango. They said that the issue has been resolved, and that everything should be working as of 3:00 p.m. yesterday. Seems to be working fine now.


All times are GMT -5. The time now is 05:43 AM.

Powered by vBulletin® Version 3.6.12
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.