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Old 07-17-2006, 02:33 PM   #1 (permalink)
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Default Problems updating Handango InHand content

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Anyone experiencing issues with the Handango InHand updating its content? I can go through and manually update Weather, Traffic, News, but I think there's a problem updating Downloads and Ringtones. They don't seem to update, which stops the whole updating process from completing properly. I keep getting the following error:

"Error occurred, please try again later"

The error message doesn't really help either. Any thoughts?
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Old 07-17-2006, 02:49 PM   #2 (permalink)
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Same here... Updates have been failing for days.
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Old 07-17-2006, 03:01 PM   #3 (permalink)
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Cool. So hopefully it's just something on their end. Can you manually update Weather, News, and Traffic? But "Update All" doesn't work?
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Old 07-17-2006, 03:05 PM   #4 (permalink)
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No, I've just been attempting to 'update all' manually and automatically, and it's been failing. I haven't tried to do it module by module.
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Old 07-17-2006, 03:18 PM   #5 (permalink)
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Try doing everything individually. Downloads and Ringtones still don't work, but you should be able to update Traffic, News, and Weather individually. Let me know if it works.
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Old 07-20-2006, 04:03 PM   #6 (permalink)
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After a couple of weeks of issues, I decided today to submit a "question" via handango.com. As I'm completing the form, I decided I wanted to include the EXACT error message, so I click to "update all" so I can see the error. Sure enough, it completed successfully!

Issue must be resolved.
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Old 07-20-2006, 04:08 PM   #7 (permalink)
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Yup. I did the same, and heard back from Handango. They said that the issue has been resolved, and that everything should be working as of 3:00 p.m. yesterday. Seems to be working fine now.
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