Originally Posted by bonddm
It just says call failed and a disconnected sound beeps three times and that is it. There is no recording or anyone saying anything...thanks for trying to help.
Have you tried just *288 then option 2? This should update the PRL.
Also what type of connection are you getting? Are you getting a data connection?
It could be that Sprint's system is out of sync and they need to manually change something at their end. You may have to call and ask for a data tech.