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-   -   PIN & SMS missing from my 7290 on Rogers (http://www.blackberryforums.com/general-legacy-device-discussion/41247-pin-sms-missing-my-7290-rogers.html)

burnski 07-18-2006 07:53 AM

PIN & SMS missing from my 7290 on Rogers
 
Hey guys, im new here! I have a 7290. I am with Rogers Canada. This past thursday I received a SMS message from Rogers saying that they now offer picture / video messaging. Shortly afterwards I noticed that I am no longer to SMS or PIN!!! Usually when you go to the compose a new message I had the options: email, call, mms, sms & pin for most of my contacts where applicable. now the SMS & PIN options are completely missing! I have rebooted it several times, tried taking the battery out for a few minutes, I have compared the settings in my options / SMS with a buddies with the same hardware / service and everything is the same. Can someone help me out?! Thanks!!!

burnski 07-18-2006 12:09 PM

o i should also mention that I am on a corporate plan... my BB is issued thru my work. I talked to the phone guy at my work and he was not aware of the SMS & PIN being removed so its not like they blocked the usage of it or something. ARGH!

donsarlo 07-18-2006 01:12 PM

Quote:

Originally Posted by burnski
Hey guys, im new here! I have a 7290. I am with Rogers Canada. This past thursday I received a SMS message from Rogers saying that they now offer picture / video messaging. Shortly afterwards I noticed that I am no longer to SMS or PIN!!! Usually when you go to the compose a new message I had the options: email, call, mms, sms & pin for most of my contacts where applicable. now the SMS & PIN options are completely missing! I have rebooted it several times, tried taking the battery out for a few minutes, I have compared the settings in my options / SMS with a buddies with the same hardware / service and everything is the same. Can someone help me out?! Thanks!!!

Try resending your service books.

burnski 07-18-2006 01:13 PM

what is a service book, and how do i resend it?

burnski 07-18-2006 01:48 PM

so I did some searching and found that rogers has a site where I would put in my PIN and it should let me resend these service books. well its telling me thatn my PIN is unknown and wont let me login. Could this be because I am on a BES?

burnski 07-20-2006 10:07 AM

anyone?

burnski 07-25-2006 02:26 PM

anyone?

BERDucky 07-25-2006 04:50 PM

call rogers - make sure your data plan hasn't bene disabled

gziz 07-26-2006 12:19 AM

trust me you have a IT policy blocking the sending of PIN and SMS, but you will be able to recieve these

peace


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