BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 07-21-2006, 07:01 AM   #1 (permalink)
Thumbs Must Hurt
schalliol's Avatar
Join Date: Jul 2006
Location: Indiana University Research Park
Model: 8700c
Carrier: AT&T
Posts: 72
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Missing Attachments

Please Login to Remove!

First of all. I've done a search here and didn't find anything that helped me out.

I'm on Cingular and just picked up my 8700c. For some reason when I send attachments, like a MS Word document in the menu, I don't see it as an attachemnt I can open, yet my understanding was that this is a standard feature. I do see PDFs (text version only). Thoughts? Thanks!
Old 07-21-2006, 08:07 AM   #2 (permalink)
Platinum Sponsor
Join Date: Sep 2005
Location: Ormond Beach, FL
Model: 8300
Carrier: ATT
Posts: 24
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Email Setup


One possible reason - depends on your Email setup:

If you're using Desktop Redirector for your Email forwarding to your BlackBerry you won't be able to open attachments.

You'll need to switch to BlackBerry Internet Service (web site) from Cingular.

If you're already using BIS, then I'm not sure about it.

When you highlight the [1 Attachment] at the top of the email on your BB, you click the trackwheel and you don't see "Open Attachment" as an option?

Martin Trautschold, Author & Trainer
BlackBerry Easy-to-Use FUN Books, eBooks, Videos & Training
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.