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Old 07-21-2006, 11:10 AM   #1 (permalink)
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Default 8700c Will Not Boot, Red Slash Through Battery

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8700c will not boot it has a battery with a whitebackground with a red slash through it, it will not go any further. Can anybody help me? I have changed batteries and still no luck
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Old 07-21-2006, 11:14 AM   #2 (permalink)
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Does it show a "507"? If so, the handheld operating system has been lost.

Follow this thread to download and install a new handheld OS.

BlackBerryOS 4.x Download FAQ - UPGRADE DOWNLOADS

Good luck..
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Old 07-21-2006, 11:17 AM   #3 (permalink)
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There is no 507, simply just battery with a red slash and nothing else.
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Old 07-21-2006, 11:19 AM   #4 (permalink)
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Someone else had the same exact issue a little while back.

http://www.blackberryforums.com/gene...ht=battery+red
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Old 07-21-2006, 11:30 AM   #5 (permalink)
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so i guess it looks like this thing is done with and it needs a new one
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Old 07-23-2006, 12:34 PM   #6 (permalink)
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I had the same problem with my BB. You might try changing the battery. The guys at the cingular store say that when you have a bad battery the phone will have a white screen with a battery and a red slash through it. I chased down a battery replaced the battery on mine but unfortunately it did not solve the problem. I ended up getting a warranty exchange unit.
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Old 07-24-2006, 11:12 AM   #7 (permalink)
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its usually a sign there is a hardware issue. just liek computer may beep when there is one.
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