Originally Posted by gadgetman
I searched but cannot find an answer. I have just purchased an 8700c with the Cingular $29.99 Blackberry (BIS) plan. However, the BB browser has not appeared although I sent the service books from the BIS website. I only have the inferior Cingular browser. Is the BB browser available on the $29.99 plan?
I have also found that sometimes the Icon will appear following the removal and reinstallation of the battery. It sometimes requires you do this more then once before it will appear.
If this doesn't work, then like NetGuyR said, it may take a call to Cingular CS.