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Old 07-24-2006, 01:08 PM   #1 (permalink)
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Angry Orange 8700f (France) not diplaying calling na

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Hello,

i have deployed a blackberry solution running 8700f and BES.

The device has a policy which automatically locks it each 20minutes, when the device is locked and it receives a phone call it is not able to match the calling number with the entry in the address book, thus shows only the number and not the name. This does not happen when it is unlocked.

I think this is due to the OS version (current one 4.1.0.214)
and if i try to download a latest version and load it in the device (from Orange UK), the application loader displays a message sayng something like "no application for the device found".

I am not deeply expert but there MUST be something wrong.

any help is mostly appreciated.
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Old 07-24-2006, 02:23 PM   #2 (permalink)
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step one..

could someone point out where to get the OS upgrade for Orange FR?
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Old 07-24-2006, 02:33 PM   #3 (permalink)
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I don't know what to tell you about the keyboard lock but about updating the new OS on the phone, after installing everything, you got to find the file named as 'Vendor.xml' on C: drive and delete that. Then try it again and it should work (this worked when I had the same problem upgrading my 8700g.
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Old 07-24-2006, 04:44 PM   #4 (permalink)
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Quote:
Originally Posted by b3n_asian_freak
I don't know what to tell you about the keyboard lock but about updating the new OS on the phone, after installing everything, you got to find the file named as 'Vendor.xml' on C: drive and delete that. Then try it again and it should work (this worked when I had the same problem upgrading my 8700g.
thanks it has worked, but the problem is still on..it doesnot show the name during incoming calls
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