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Old 07-26-2006, 12:49 PM   #1 (permalink)
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Default Password keeper problem

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I am a new member and appreciate your expertise. I just purchased my 7130e and my learning curve is high right now. I am trying to log onto the Password Keeper but am at the 10th try without finding the right password. I may have, early on; put in a password but none of the ones I use work. Is there a master password? Or some way this can be reset.
Thanks,
Gary
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Old 07-26-2006, 12:52 PM   #2 (permalink)
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Did you forget the password or is this a password from another user? There is no master password. Enter it wrong 10 times and it should wipe out the Password Keeper data and let you set a new one.
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Old 07-26-2006, 09:11 PM   #3 (permalink)
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Thanks. I did a search and found some answers. I was worried as a couple posts suggested that entering the wrong password wiped all the data out. Not so it just wipes out any passwords entered. I did that and entered a new password. Thanks for your help.
Gary
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Old 07-13-2007, 11:44 PM   #4 (permalink)
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Default Question about the Curve

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Originally Posted by gacjlm View Post
Thanks. I did a search and found some answers. I was worried as a couple posts suggested that entering the wrong password wiped all the data out. Not so it just wipes out any passwords entered. I did that and entered a new password. Thanks for your help.
Gary
I was just wondering if you know if the same thing will happen with my password keeper on my Curve, because I'm at my 9th time and I'm afraid that everything will be wiped out too!
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Old 07-13-2007, 11:48 PM   #5 (permalink)
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Default Question about password keeper on Curve

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Did you forget the password or is this a password from another user? There is no master password. Enter it wrong 10 times and it should wipe out the Password Keeper data and let you set a new one.
Thank you so much in advance for your time! I have a Curve and was wondering if the same applies to my password keeper on the phone (b/c I've tried 9/10 times already!) or if it will wipe out everything like I've also heard could happen?
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Old 07-14-2007, 12:59 AM   #6 (permalink)
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Quote:
Originally Posted by ellenpaz View Post
Thank you so much in advance for your time! I have a Curve and was wondering if the same applies to my password keeper on the phone (b/c I've tried 9/10 times already!) or if it will wipe out everything like I've also heard could happen?
Password Keeper is Password Keeper. It doesn't matter what model BB you have. It's the same.
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Old 08-06-2007, 01:48 PM   #7 (permalink)
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FYI, there is an article on BlackBerry Doc IDs: KB10339 and KB11145 that deal with this issue if you do a backup and want another shot at the password.
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