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Old 08-14-2006, 02:43 PM   #1 (permalink)
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Default E-mail Filter Option Missing?!

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8700c
Cingular
Dobson OS

Hey all,

Has a BES issue last night, and had to be deleted/re-added to the server today. Everything seemed to be going fine, until I realized that my messages that were set to forward with Level 1 notification stopped behaving as they should (showing up in bold, different audio alert, etc).

I thought maybe it was an issue with the re-activating, so I went into Options to check, and now it's missing? Am I on crack?

Isn't it Messages > Options > Email filters? I don't even have that as a choice.

Here's what I've done so far:

- Hard Reset
- Re-registered with the network (Host Routing Table)
- Called the BES helpdesk and had the service books re-sent.
- Logged into my BIS and resent THOSE service books...just for giggles.

Still nothing.

Anyone?
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Old 08-14-2006, 03:33 PM   #2 (permalink)
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Try installing BDM and seeing if you can setup/access the filter from there.
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Old 08-14-2006, 03:40 PM   #3 (permalink)
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OK...weirdest...thing...ever...

Plugged it in to try what you suggested, and it "finished" activating (wasn't aware that it hadn't yet.) Started at about 42%, to complete.

Everything seems to be functional now.
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