Originally Posted by trigga15
Sounds weird I have a 7290 it doesn't happen to me...have u tried doing a reset? You should probably call cingular and tell them the issue it might just be a messed up phone
This is how 4.1 works. There's nothing Cingular can do on their end. The phone isn't messed up. You're definitely not on OS 4.1 which is why you can dial by name. You can verify this by going to Options->About.