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Old 08-18-2006, 10:59 PM   #1 (permalink)
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Unhappy why does this phone suck so bad?

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I have never in my life read about so many problems with a phone. My 8700 every day reads SIM CARD ERROR and now its happening about three times a day. I have to shut of the phone and restart. But just read this web site on what owners have to say. Dust behind screen, Blackberry Crashes, Problems with Browser. I read one article were someones battery had infected his phone and his friends. What is wrong with you people? This phone sucks.
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Old 08-18-2006, 11:15 PM   #2 (permalink)
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If you have all this "alleged knowledge" of the blackberry or particular circumstances of some users experiences than why did you decide to purchase one in the first place? I have had two different models of BB in the past year, I have never had any Crashers/restarts or issues with the browser.

Instead of ranting provide further details about the issue that you are having. Give further details about your issue, i.e. software version you are using, locked or unlocked device, network etc. Have you contacted your provider for assistance etc?

BTW, the dust behind the screen is a non-issue for me as I never put my BB in my pocket, holster only. On all previous phones (GSM, etc) I have always keep my phone in the pocket and shockingly I had dust in and around the battery compartment, screen, etc.

I/we look forward to your reply.
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Old 08-19-2006, 04:48 AM   #3 (permalink)
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Hi,

with my 8700g I just have one problem, it's with my battery, completely charged, the during it's only 9 hours (with approx 50-60mails, 1hour phone and 10-15 min web)

It's not a problem, I just bought a new battery!

But with your phone what wrong? Only the sim card reader? Go to a reseller and change your BB.
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Old 08-19-2006, 05:44 AM   #4 (permalink)
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you got a faulty one.. try getting it exchange
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Old 08-19-2006, 09:13 AM   #5 (permalink)
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hey....

a small issue... I've got an 8707 and I dont people to see my number when i call them...

there's a setting under phone>options>general options> restrict my identity

i'm assuming this automatically witholds your number... however, when i select this and attempt to make a call i get the following message:

'Authorization failure'

i get the same message when i do 141 before a call.

Do you think this is a cellular network provider issue (o2) or a blackberry setting?

thanks
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Old 08-19-2006, 09:41 AM   #6 (permalink)
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Quote:
Originally Posted by reintzell
I have never in my life read about so many problems with a phone. My 8700 every day reads SIM CARD ERROR and now its happening about three times a day. I have to shut of the phone and restart. But just read this web site on what owners have to say. Dust behind screen, Blackberry Crashes, Problems with Browser. I read one article were someones battery had infected his phone and his friends. What is wrong with you people? This phone sucks.
OK - Whoever has the gun to reintzell's head and forcing him to use a BlackBerry, just put it down!

Oh yea, FYI:
  1. In six years I have NEVER seen a BlackBerry crash that did NOT have 3rd Party Apps installed - period!
  2. Your SIM Card Error is just that - a SIM CARD ERROR. It's either not fully seated or defective . Check it and replace it if necessary.
  3. Yes, dust gets behind the screen's face cover. You can blow it away or get a can of compressed air to fix it.
  4. A Battery doing anything other than leaking or reporting it's charge level incorrectly, or at worst being shorted out simply ludicrous. A battery can't "infect" anything! This is a classic urban myth!*
The one thing that IS inferior on BlackBerries you didn't even mention - the cell phone of a BlackBerry has never been as good as stand alone cell phones. But that's a compromise everyone that has a BlackBerry has to handle that.

* Not to be confused with batteries researchers at MIT are GROWING from Viruses!:
http://web.mit.edu/newsoffice/2006/virus-battery.html
How cool is that?
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Old 08-19-2006, 09:46 AM   #7 (permalink)
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Quote:
Originally Posted by GSR
hey....

a small issue... I've got an 8707 and I dont people to see my number when i call them...

there's a setting under phone>options>general options> restrict my identity

i'm assuming this automatically witholds your number... however, when i select this and attempt to make a call i get the following message:

'Authorization failure'

i get the same message when i do 141 before a call.

Do you think this is a cellular network provider issue (o2) or a blackberry setting?

thanks
Options --> Advanced Options --> SIM Card. Highlight the "Phone Number" field, click the wheel and select "Edit SIM Phone Number" and enter your 11 digit phone number. Enter leading country code (1 for the US), and use no punctuation. Yours is probably blank.
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Old 08-19-2006, 10:10 AM   #8 (permalink)
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anything you buy can have issues, so dont blame the phone, go out and get a replacement.
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Old 08-19-2006, 10:21 AM   #9 (permalink)
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It is my impression that RIM doesn't have very good QA, but makes a good product. Of the five BBs I've dealt with personally, two have been bad. If you get a bad unit, it will have all sorts of errors, crashes, and problems. However, if you get a good one, it works without any problems at all.

When my girlfriend and I recently upgraded, I got a good unit, and have not seen a single crash since the day I got it. She got a bad unit, and had nothing but problems, including multiple forced reboots a day, crashing when you would install software, radio errors, everything you could pretty much imagine. She swapped it out for a new unit, and no problems now.

By the same token, when I first got a BB (years ago), I went through two weeks of hell, with constant crashes, all sorts of problems, and was pretty convinced it was a piece of junk. I tried swapping it out for a new unit, and that replacement lasted three years without a single crash.

I suspect if you are having so many problems, you should swap out your handheld for another one.

Last edited by lmlloyd : 08-19-2006 at 11:04 AM.
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Old 08-19-2006, 10:43 AM   #10 (permalink)
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Replace the SIM card with new one. That's how I got rid of that problem.
You can also try cleaning it first.
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Old 08-19-2006, 12:08 PM   #11 (permalink)
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Quote:
Originally Posted by JerryD
Options --> Advanced Options --> SIM Card. Highlight the "Phone Number" field, click the wheel and select "Edit SIM Phone Number" and enter your 11 digit phone number. Enter leading country code (1 for the US), and use no punctuation. Yours is probably blank.
Hi, I already had my sim card number entered in (using those options).

Did you mean change the country code from Phone options>Smart Dialing

I did this and changed it to 44(uk code).... same problem... any ideas?
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Old 08-20-2006, 01:27 PM   #12 (permalink)
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Wow I think you just have bad luck and got stuck with a defective device. I been using 8700g for about 2 months now, I love it no problem.
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Old 08-20-2006, 10:44 PM   #13 (permalink)
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Quote:
Originally Posted by reintzell
I have never in my life read about so many problems with a phone. My 8700 every day reads SIM CARD ERROR and now its happening about three times a day. I have to shut of the phone and restart. But just read this web site on what owners have to say. Dust behind screen, Blackberry Crashes, Problems with Browser. I read one article were someones battery had infected his phone and his friends. What is wrong with you people? This phone sucks.
All I can say is most of the responses to your post were significantly more friendly then your post probably deserved. This is a forum for people trying to learn more about the products, features and capabilities of a BlackBerry.

Everyone understands frustration with a product that is not working properly, but to ask "What is wrong with you people" on a BlackBerry Forum, is inappropriate and just plain immature. I know from personal experience that a properly posed question regarding a problem (or problems) that you're having, will be answered by any number of the well informed participants on this forum.

I hope you get your issues worked out, and I suggest that asking constructive questions in the future will bring you many more constructive responses.

Just my 2 cents worth.
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Old 08-20-2006, 11:28 PM   #14 (permalink)
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Quote:
Originally Posted by rickthornton
All I can say is most of the responses to your post were significantly more friendly then your post probably deserved. This is a forum for people trying to learn more about the products, features and capabilities of a BlackBerry.

Everyone understands frustration with a product that is not working properly, but to ask "What is wrong with you people" on a BlackBerry Forum, is inappropriate and just plain immature. I know from personal experience that a properly posed question regarding a problem (or problems) that you're having, will be answered by any number of the well informed participants on this forum.

I hope you get your issues worked out, and I suggest that asking constructive questions in the future will bring you many more constructive responses.

Just my 2 cents worth.
Word!
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Old 08-21-2006, 12:11 AM   #15 (permalink)
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I think that the correct way of asking the question is "why does this phone suck so badly"

But anyway. Yeah, it sounds like you have a bad sim or phone. I have very very few problems and have a lot of third party crap on my BB.
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Old 08-21-2006, 08:32 AM   #16 (permalink)
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Quote:
Originally Posted by reintzell
Dust behind screen, Blackberry Crashes, Problems with Browser. I read one article were someones battery had infected his phone and his friends. What is wrong with you people? This phone sucks.
People only post when they have an issue or problem with their BB. This is my 3rd BB and I will keep on using BB products as long as it does what it was designed to do reliably.
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Old 08-21-2006, 08:40 AM   #17 (permalink)
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reintzell, it seems that you simply want to have a rant rather than actually looking for an answer to a problem, so it seems a pointless post to me. I'm happy to see the community has responded well to your post, frankly I'm a bit surprised.

Any mass produced product will have rogues and this goes for just about anything mechanical or electrical. If this phone sucks, why exactly are you on a BlackBerry forum???
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Old 08-21-2006, 11:48 AM   #18 (permalink)
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