BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 08-22-2006, 03:16 AM   #1 (permalink)
New Member
 
Join Date: Aug 2006
Model: 8310
Carrier: MTN
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default duplicate address book entries on new 8700

Please Login to Remove!

A while back I activated one of our users on our BES, he had a 7290, it activated fine with no problems, the user then got a 8700g, being the overkill person I am I wiped both the old and the new units, removed the user from the BES and added him again, i proceeded to activate the user on the new 8700g, it activated fine but the address book has duplicate entries... the names are exactly the same, but the numbers are all the possible variations our service providers accept ,ie: 123 4568 9012 and 123456789012... I can see why the BB would think they are different but they arent, and the previous blackberry was smart enough to know. How can I fix this?

We are running bes 4.0, exchange 2003, the blackberry has version 4.1 software. We do not install the intellisync software by default.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.