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Old 08-27-2006, 01:45 PM   #1 (permalink)
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Hello all,

I currently have a BB 7290 on Cingular. The device is set up to sync with my BES 4.1 account in the office.

I recently added a BIS account (via https://bis.na.blackberry.com/html?brand=mycingular) to the device. While I can receive email to the [email address], my device will not allow me send messages from the mycingular email address.

Does anyone have any ideas what I am doing wrong?

Thanks
JZ
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Old 08-27-2006, 01:51 PM   #2 (permalink)
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Your BES server pushed an IT Policy to your device. Your employeer has forced all outbound email to pass through their email system. Unless you can get a different policy added to your account, there is nothing you can do. Often times this is done for SOX or HIPPA requirements.
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Old 08-28-2006, 10:16 PM   #3 (permalink)
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i know on nextel you can change it by going to options/advance options/message service and change it to which ever and that will make it send from that email. try it on yours
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Old 08-28-2006, 10:26 PM   #4 (permalink)
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That's why some folks carry more than one Blackberry. If there's an IT Policy on your unit then you're out of luck without them changing it for you.
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