BlackBerry Forums Support Community

Closed Thread
LinkBack Thread Tools
Old 08-27-2006, 01:45 PM   #1 (permalink)
Knows Where the Search Button Is
Join Date: Jan 2005
Location: NY
Model: 8830
Carrier: Verizon
Posts: 20
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default BIS / BES and Cingular

Please Login to Remove!

Hello all,

I currently have a BB 7290 on Cingular. The device is set up to sync with my BES 4.1 account in the office.

I recently added a BIS account (via to the device. While I can receive email to the [email address], my device will not allow me send messages from the mycingular email address.

Does anyone have any ideas what I am doing wrong?

Old 08-27-2006, 06:51 PM   #2 (permalink)
Retired Moderator
d_fisher's Avatar
Join Date: Oct 2005
Location: Columbus, OH
Model: 9700
OS: SID 6.7
Carrier: AT&T
Posts: 4,455
Post Thanks: 0
Thanked 2 Times in 1 Post

Your BES server pushed an IT Policy to your device. Your employeer has forced all outbound email to pass through their email system. Unless you can get a different policy added to your account, there is nothing you can do. Often times this is done for SOX or HIPPA requirements.

Remember, please try searching first!

Need a screenshot? ... Like JavaLoader?
Try using BBscreen .....Use JL_Cmder!
or BBScreenShooter!

Old 08-29-2006, 03:16 AM   #3 (permalink)
New Member
Join Date: Mar 2006
Location: Iowa
Model: 7100i
PIN: na
Carrier: sprint
Posts: 13
Post Thanks: 0
Thanked 0 Times in 0 Posts

i know on nextel you can change it by going to options/advance options/message service and change it to which ever and that will make it send from that email. try it on yours
Old 08-29-2006, 03:26 AM   #4 (permalink)
Latino Hasta La Muerte
rambo47's Avatar
Join Date: Jan 2005
Location: Denville, NJ.
Model: 9370
Carrier: Verizon
Posts: 9,062
Post Thanks: 52
Thanked 311 Times in 296 Posts

That's why some folks carry more than one Blackberry. If there's an IT Policy on your unit then you're out of luck without them changing it for you.

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.