Originally Posted by mrogers
Are you trying to do this from the Address book or from the phone app? With 4.1 and later, 72xx devices can no longer filter by name in the phone app. If this is happening in the Address Book, then I have no idea what could possibly be causing it.
You can't do that if you use the Phone icon / menu choice. However, on my 8700, if I hold the green handset (Call) key down for more than 1/2 a second, it brings up the list of names in my address book and I can type someones name to locate it, then hit enter to either call them or choose which of their numbers to call (home, work, mobile, etc.).
On devices with the Call (green handset) and Disconnect (red handset) buttons; and with 26 speed dials available, I don't see the need for the Phone icon in the menu and have it hidden!
Yes, welcome to 4.1!