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Old 08-29-2006, 06:44 PM   #1 (permalink)
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Default [7130e] Can't delete messages after a firmware upgrade

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Upgraded a co-workers 7130e to a more recent firmware as it was running the original firmware. Needed to run the Enterprise Activation again on his which I didn't need to do on mine, but everything seemed to be fine. He's able to send/receive messages but can't delete them. Tried to delete a previous day by selecting the date and selecting Delete Prior and it prompts for a confirmation but then doesn't delete. Same thing when a single message is attempted to be deleted.

Did some searching but didn't come up with any real answers. Any ideas?
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Old 08-29-2006, 06:59 PM   #2 (permalink)
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Try popping out the battery? That one doesn't ring a bell...
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Old 08-30-2006, 08:02 AM   #3 (permalink)
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Tried to do the Advanced / Clear suggestion at unable to delete 'some' message off 'some' blackberry's but that didn't work. It gave an error message on the desktop.

So I tried what NJBlackBerry outlined at What is 'wiping handheld'? to wipe the handheld from the device and it built itself correctly after that, pulling the address book, calendar, etc from the BES. At least as far as I can tell, everything is working properly.

THANKS!
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Old 07-21-2007, 06:40 AM   #4 (permalink)
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Default Same problem

I have had the same problem w/ my 8800 after two different firmware upgrades. Any messages that had been received before the upgrade remain burned into the system and impossible to delete. I wish there was some way to do this without a wipe because this last firmware upgrade was a tremendous PITA.
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