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Old 08-29-2006, 10:03 PM   #1 (permalink)
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Default OH GOD HELP! Can't Forward Attachments

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Been searching the forum for hours now...can't find right answer!

I received a very important PDF that I've been desperately waiting for.
Problem:
Using Redirector

Email with attachment was sent to blackberry. great
When I opened my Outlook to view the email, email was not there. (not the first time this happened)
I tried forwarding the email w/attchmnt to my outlook, email came through...no attachment.
Tried sending email from BB to BIS email address...but that just got forwarded back to my BB.
I can't seem to read emails on my BWC account anymore...I upgraded the web client and now after logging in I only get an account setup page.

I've been searching these forums for over an hour...someone put me out of my misery!!!

Last edited by Jacinta2030 : 08-29-2006 at 10:37 PM.
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Old 08-30-2006, 06:59 AM   #2 (permalink)
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have you tried forwarding the email to another email account other then the BIS email address, like gmail or something?
can you view the PDF on the BlackBerry?
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Old 08-30-2006, 12:16 PM   #3 (permalink)
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yes, i tried sending it back to my work email, no go. tried sending it to friend. didn't work either.
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Old 08-30-2006, 12:28 PM   #4 (permalink)
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to what email addy was the email orginally sent? Can you access that email from a web based client?
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Old 08-30-2006, 07:18 PM   #5 (permalink)
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Default OH GOD HELP! Can't Forward Attachments

I use Redirector also and the only way I can view attachments is by forwarding, from my BB, the email to my gmail account.

As I have my gmail account included in my email accounts on BIS 2, this email is then sent back to my BB. I then open the email and chose to receive the attachement. This way I can open Word and Excel documents. I haven't tried this with PDF documents.

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Old 08-31-2006, 01:00 AM   #6 (permalink)
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Quote:
Originally Posted by Jacinta2030
Been searching the forum for hours now...can't find right answer!

I received a very important PDF that I've been desperately waiting for.
Problem:
Using Redirector

Email with attachment was sent to blackberry. great
When I opened my Outlook to view the email, email was not there. (not the first time this happened)
I tried forwarding the email w/attchmnt to my outlook, email came through...no attachment.
Tried sending email from BB to BIS email address...but that just got forwarded back to my BB.
I can't seem to read emails on my BWC account anymore...I upgraded the web client and now after logging in I only get an account setup page.

I've been searching these forums for over an hour...someone put me out of my misery!!!
[1] Check your security options in Outlook. [2] If your Outlook is on Exchange Server then check the Security Policy there by contacting the administrator. The answer problem is there somewhere.
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