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Old 08-30-2006, 04:09 PM   #1 (permalink)
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Default Unable to send messages on BB 7100

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Hello,

I have a user that can receive emails using the Desktop redirector, however, she can not send or compose any emails. When she attempts to compose a message she gets a popup error "No mail server available" and she is only able to save the message as a draft.

What can be causing this?
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Old 08-30-2006, 05:58 PM   #2 (permalink)
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Has she connected the BB to the PC with Desktop Manager opened? Sounds like she might not have all the service books loaded.
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Old 08-31-2006, 08:25 AM   #3 (permalink)
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How can I reload the service books from the Desktop Manager?
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