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Old 09-02-2006, 10:52 AM   #1 (permalink)
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Default Can'f figure out how to add contacts into groups in address book

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Sorry for the dumb newbie question but I'd like to set up a few groups in my bb 7130e's address book. I choose to add a new group, but when I attempt to add members to the group, there is no option to accept them into that group. I searched and apparently there should be a continue option that comes up when you add new members, but it doesn't appear on my pop up menu when I push in the trackball to do it.

Help!
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Old 09-02-2006, 02:04 PM   #2 (permalink)
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While reviewing how to do this so I could answer your question, I just noticed the same thing on my 8700c with Telstra 4.1.309. I know I had this set up on my 7100g long ago but not sure what software I was using at the time.

I would say it's an error in the OS. What OS are you using?
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Old 09-02-2006, 02:28 PM   #3 (permalink)
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Quote:
Originally Posted by paulbblc
While reviewing how to do this so I could answer your question, I just noticed the same thing on my 8700c with Telstra 4.1.309. I know I had this set up on my 7100g long ago but not sure what software I was using at the time.

I would say it's an error in the OS. What OS are you using?
4.1.0.286
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Old 09-02-2006, 02:31 PM   #4 (permalink)
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Quote:
Originally Posted by paulcomi
4.1.0.286
What is the provider name on that version?

Last edited by paulbblc : 09-02-2006 at 02:36 PM.
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Old 09-02-2006, 08:01 PM   #5 (permalink)
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Actually its 4.1.0.268 from Verizon Wireless
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Old 09-02-2006, 08:35 PM   #6 (permalink)
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hmm interesting. Is that the OS that came standard? Or do you have a Cingular 7130 with the Verizon OS?

I know it's gotta be a software bug because when I added the members to a group before there was an option to 'add'. Not sure what else to tell you, maybe try loading a different OS (only if your familiar with the process) or doing a fresh install and see if that fixes the problem.
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Old 09-02-2006, 08:53 PM   #7 (permalink)
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Its a verizon phone with verizon service.

Here's what I'm doing:
Open address book
Select New Group from menu - New Group: *no addresses* appears
Choose Add Member from menu
Highlight a name in my address book, bring up menu, and the choices are:

PocketDay
Berry411..
-----------
Filter
New Address
View
edit
-----------
Options
-----------
Cancel


None of the options listed appear to give me the ability to save a contact to the group and I can't save the group without any contacts in the group.
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Old 09-02-2006, 09:21 PM   #8 (permalink)
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What happens if you hit Enter after highlighting the name?
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Old 09-03-2006, 12:27 AM   #9 (permalink)
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I think I just figured it out.

I wasn't able to add contacts to a new group because the ones I was choosing did not have email addresses in the records. Groups must be a feature to assemble multiple contacts for sending broadcast messages to.

Now, I guess I'm looking at creating categories. Perhaps that is more general. All I want to do is put contacts in broad buckets like prospects, customers, employees, family.
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Old 09-03-2006, 09:27 AM   #10 (permalink)
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Oh boy. I am sorry. For some reason I just assumed you were trying to add people with email addresses. Then when I tried it on my BB I didn't pick any names with email addresses either.

Again my apologies.
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Old 09-03-2006, 10:24 AM   #11 (permalink)
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I got what I needed done. Thanks for the help
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Old 09-03-2006, 12:26 PM   #12 (permalink)
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Somebody isn't using the search button! http://www.blackberryforums.com/gene...up-solved.html
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