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Old 09-04-2006, 06:59 PM   #1 (permalink)
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Default 7290 email and calendar synchronization problems

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Hi folks, i am new to this forum, not sure if i had got this post in the right channel.

Recently i bought a BB 7290 and ran Intellisync Agent correctly.
But somehow my outlook and BlackBerry are not synchronizing properly, that includes calendar appointments and email.
My signal strength had a signal bar of 4 and i am on GSM mode which transitions to GPRS.

I did an Enterprise Activate but it still doesnt work for me.

Is there any of you kind folks care to help me with my problem?

Thanks a million and Cheers to the BlackBerry gurus
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Old 09-05-2006, 10:46 AM   #2 (permalink)
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Make sure you have capital GPRS. Are you on BES or BIS or nothing? The enterprise activation is for BES users. When you installed the DM, did you choose pc redirector or BES?
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Old 09-05-2006, 06:33 PM   #3 (permalink)
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Email will not "synchronize" to the BlackBerry. they are forwarded at the time they arrive by either a BIS account, a BES, or the desktop redirector. ie. say you bought your 7290 3 days ago, and got it set up in 10 minutes. You will have email on the handheld from 3 days ago (after setting it up) till now, but you will NEVER have emails older than what the date was 3 days ago.

If you are not on a BES (corporate BlackBerry server) then you didn't need to do an Enterprise Activation.

Zro
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Old 09-05-2006, 08:41 PM   #4 (permalink)
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Hi,

I have capital GPRS and company is using a BES server.... which is why i did enterprise activate

When i installed DM, i chose BES.
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