09-05-2006, 02:22 PM
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| | 7250 - Can't open Browser
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Hello, first post. I'm the Blackberry tech at work, and somebody has a problem that has me stumped. They have a 7250 with an Alltel plan, and it's the only one of its kind in our company.
A couple of weeks ago, his internet browser quit. The icon was there, it just wouldn't do anything. If you tried to open a link from an email, it wouldn't do anything.
Everything else was fine - it was still synched with the BES and the phone worked. I ended up wiping it and reactivating it. That fixed it for about a week.
The problem is back now. I went ahead and downloaded the latest 7250 software and I'm planning to reload that and reactivate.
Is there anything else I should do? Has anyone seen this problem before?