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-   -   NEED HELP Setting up IM+ for 8700c - RECEIVING ERRORS! (http://www.blackberryforums.com/general-legacy-device-discussion/50021-need-help-setting-up-im-8700c-receiving-errors.html)

buttercups717 10-09-2006 04:17 AM

NEED HELP Setting up IM+ for 8700c - RECEIVING ERRORS!
 
Hi guys,

Any help would be great. I have been searching around the net and these forums to set up my IM+. I recently just purchased the program and I was able to use the program during trial. However, after the trial had ended, I purchased the IM+ program for MSN and AIM Service, but now it gives me an error saying:

"Could not open tunnel - failed"

I have configured my TCP settings to:

APN: wap.cingular
USERNAME : [email address]
PW : CINGULAR1

Let me know what i am doing wrong. I have Cingular Wireless Service and i am using an 8700 C Blackberry. Am i missing a setting or doing something wrong? Thanks!

Buttercups

moosehead 10-09-2006 08:19 AM

After making the TCP changes did you power off and take your battery out? Wait 60 seconds and put it back in? This should do the trick.

jungleland 10-09-2006 08:55 AM

Quote:

Originally Posted by buttercups717
Hi guys,

Any help would be great. I have been searching around the net and these forums to set up my IM+. I recently just purchased the program and I was able to use the program during trial. However, after the trial had ended, I purchased the IM+ program for MSN and AIM Service, but now it gives me an error saying:

"Could not open tunnel - failed"

I have configured my TCP settings to:

APN: wap.cingular
USERNAME : [email address]
PW : CINGULAR1

Let me know what i am doing wrong. I have Cingular Wireless Service and i am using an 8700 C Blackberry. Am i missing a setting or doing something wrong? Thanks!

Buttercups



make sure to disable MDS PROXY


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