BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 10-10-2006, 09:37 AM   #1 (permalink)
New Member
 
Join Date: Oct 2006
Model: 8710
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default 7250 can't reply unless message opened

Please Login to Remove!

I have a user with a Blackberry 7250. He can send and receive mail but he can not reply to a message unless he opens it first. I don't have this problem on my 8700. I am not sure.

Here are two relevant entries in the Event Viewer:


Event ID 20000
BlackBerry Alert
The description for Event ID ( 20000 ) in Source ( BlackBerry Alert ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: EventLog::DisplayEntries: Event log externally changed. Resetting connection..


Event ID 20000
BlackBerry Messaging A
{sdl@lawfirm.com} Send() failed: ERR_COULDNT_GET_ORIGINAL_MSG, Tag=72
Offline  
Old 10-10-2006, 09:48 AM   #2 (permalink)
Knows Where the Search Button Is
 
Join Date: Oct 2006
Model: 7750
Posts: 18
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

did u update u software to 4.1. If yes compose icon no longer. What you do hit message and hit c then u can compose. Their is a way to get compose icon back but i don't know
Offline  
Old 10-10-2006, 10:11 AM   #3 (permalink)
New Member
 
Join Date: Oct 2006
Model: 8710
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Event ID 2000

This is a new installation of 4.1
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.