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Old 10-10-2006, 06:38 PM   #1 (permalink)
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Default Email error since OS upgrade

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I get the following error ever since I upgraded my 8700c on Cingular to the Bharti 4.1.0.351 OS:

"The following message to <XXX@jlha.com> was undeliverable. The reason for the problem: 5.1.0 - Unknown address error 550-'5.7.1 k9AKYAVe010718 This message does not comply with required standards.'

I get the error everytime I send an email to anything @jlha.com. Please help!!!
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Old 10-10-2006, 07:08 PM   #2 (permalink)
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Have you tried re-sending your service books?
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Old 10-10-2006, 07:15 PM   #3 (permalink)
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Quote:
Originally Posted by K-Mack
Have you tried re-sending your service books?
Multiple times.
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Old 10-30-2006, 12:10 PM   #4 (permalink)
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Thumbs up Error 5.1.0 550 Sending Email Problem

This is what I have done for the company I work for...We started getting the problems in Aug until now (Oct)...also Bell Canada is no help at all.

Because of the upgrade from BIS 1.8 to 2.0...they didnt merge the version right...so any email created with version 1.8 will get those problems using version 2.0.

You need to create a new email...if you delete the current blackberry email address...it will not be deleted until 30 days from the RIM servers.

Example:

[email address] < thats for Bell Canada Users

Change it to:

[email address]

Just doing that it works...if any provider tells you that its a spam filter or your service book on the handheld is out of date...HANG UP THE PHONE...

Just making that small change...EVERYTHING is back to normal...
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