10-12-2006, 11:42 AM
Join Date: Oct 2006
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| | 7130e *no entries found*
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We are using the BES Express for Exchange 4.11. Out of 10 7130e users, one is having problems with his addresses.
Normally if you enter the first couple of letters of a name, the matches will appear and you can select the one you need in the address book. Or if you were about to compose an email, in the "to" section, you can do the same.
For one user, no matter what he types, it says "no entries", and he has to manually scroll through over 200 entries to find the one he wants.
I called technical support from Aliant (Bell Mobility) but they couldn't find the problem and suggested I replace the device. But I think the tech just gave up too easily.
Anyone have any suggestions?