BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 10-12-2006, 10:42 AM   #1 (permalink)
New Member
 
HRH Trouble's Avatar
 
Join Date: Oct 2006
Model: 8830
Carrier: Telus
Posts: 10
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default 7130e *no entries found*

Please Login to Remove!

We are using the BES Express for Exchange 4.11. Out of 10 7130e users, one is having problems with his addresses.

Normally if you enter the first couple of letters of a name, the matches will appear and you can select the one you need in the address book. Or if you were about to compose an email, in the "to" section, you can do the same.

For one user, no matter what he types, it says "no entries", and he has to manually scroll through over 200 entries to find the one he wants.

I called technical support from Aliant (Bell Mobility) but they couldn't find the problem and suggested I replace the device. But I think the tech just gave up too easily.

Anyone have any suggestions?
Offline  
Old 10-17-2006, 01:08 PM   #2 (permalink)
New Member
 
HRH Trouble's Avatar
 
Join Date: Oct 2006
Model: 8830
Carrier: Telus
Posts: 10
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Update: I realized that the entries that this user couldn't find were the ones in distribution lists that he set up in Outlook.

I'm only assuming that anyone in one of those lists that he saved in his BB but not in Outlook, still won't be found in a search unless he also puts them in the main Outlook contact list.

Maybe?
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

IBM OEM DPES-31080 DPES31080 Drive Disk 1080MB
$229.0
IBM OEM DPES-31080 DPES31080 Drive Disk 1080MB picture(4) New OEM GRC T350-LO IBM Wheelwriter Replacement Ribbon Models 3, 5, 6
$24.95
(4) New OEM GRC T350-LO IBM Wheelwriter Replacement Ribbon Models 3, 5, 6 pictureIBM 1337761 Genuine OEM Easystrike Correctable Ribbon Cassette - New Old Stock
$12.95
IBM 1337761 Genuine OEM Easystrike Correctable Ribbon Cassette - New Old Stock pictureVintage OEM ‘IBM 1337765 Easystrike Lift-Off Tape Cassette Made in USA in 1984
$2.99
Vintage OEM ‘IBM 1337765 Easystrike Lift-Off Tape Cassette Made in USA in 1984 pictureOEM Motor Pulley Clutch IBM Selectric #1164455 Typewriters
$7.89
OEM Motor Pulley Clutch IBM Selectric #1164455 Typewriters picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.