Originally Posted by radracer
which version of OS should I download if I'm with Rogers for my 7100g.
When I go to the link provided in the FAQ, it lists the 7100r but not the 7100g.
Patrick: The 7100 series are the same device if the last character of your model is G, V, T, or R. Just different cosmetics for the shell. I like the "V" best as it's more rectangular. G was for Generic, V for Vodafone world, T for T-Mobile, and R for Rogers. There may have been a couple of more for some of the other larger world networks.
That said: The latest & greatest OS (as of noon today Toronto time) for the 7100 series you have 18.104.22.168 (package build 22.214.171.1241) I forget which site had it but that's what I'm running successfully on the Rogers network.
I note that the links on the "Blackberry OS page" in BlackBerryForums is now a lot tider. Follow the directions there to update.
As for your Internet issue: Once you upgrade you should re-send the service books to your handheld to get it back up and happy again. There are two places to do this (depends on your own personal situation): If you are using BES at work, have your Admin send this to you. If you are using Rogers.com
go there, sign in, and in the "profile" section resend the two service books - one for browsing and one for email. It'll take about 3 minutes for you to get a message from Rogers saying "Welcome!".