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How to open a .jpg attachment

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Old 10-31-2006, 10:34 AM   #1 (permalink)
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Default How to open a .jpg attachment

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Hi all!
I am a newbie with this Blackberry and just got my new 7100i last week. I sent an email to the phone with a .jpg attachment. I followed the directions on how to open it but a red x comes by Full Content and then it says "unrecognized document format". Can anyone help me with this?
Thanks in advance,
Billy
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Old 10-31-2006, 11:36 AM   #2 (permalink)
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Wirelessly posted (8700c: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)

Confirm that you saved the file as a jpeg extension as you should not encounter any problems with viewing the document. You might also be having issues w/your BB downloading the image from your BIS/BES
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Old 10-31-2006, 11:43 AM   #3 (permalink)
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Ok thanks but what is BIS/BES? I very new at this stuff.
Thank
Billy

Quote:
Originally Posted by snowskier79
Wirelessly posted (8700c: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)

Confirm that you saved the file as a jpeg extension as you should not encounter any problems with viewing the document. You might also be having issues w/your BB downloading the image from your BIS/BES
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Old 10-31-2006, 11:58 AM   #4 (permalink)
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Default Figured it out.
Ok I figured it out. I went and resaved the image in my PC image program and resent it. It worked this time.
Thanks,
Billy
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