BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 10-31-2006, 11:27 AM   #1 (permalink)
New Member
 
Join Date: Oct 2006
Model: 7100g
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Intermittent problem

Please Login to Remove!

HELP
My 7100g cingular keeps working then coming up with error codes. It will work for 6 hours then in the middle of a call just go to an error code(not always the same one). Then after several hard restarts goes back to working normal.
I updated to the latest cingular download in hopes of eliminating the problem but no luck.
Is there some repair program I can buy or any advice out there. Cingular says since it is 13 months old it is out of warantee and therefore cannot use the exchange program.
Offline  
Old 10-31-2006, 11:33 AM   #2 (permalink)
BlackBerry Extraordinaire
 
snowskier79's Avatar
 
Join Date: Apr 2006
Location: Houston, TX
Model: Curve
PIN: No thanks, yo tienen una pluma.
Carrier: AT&T
Posts: 1,759
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Wirelessly posted (8700c: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)

Do an entire wipe of the device stripping it of the current OS using Jl_cmdr; then reload the newest OS from Cingular. If you continue to encounter the error you might have a bad device.
Offline  
Old 10-31-2006, 11:48 AM   #3 (permalink)
New Member
 
Join Date: Oct 2006
Model: 7100g
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by snowskier79
Wirelessly posted (8700c: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)

Do an entire wipe of the device stripping it of the current OS using Jl_cmdr; then reload the newest OS from Cingular. If you continue to encounter the error you might have a bad device.
Where do i find Jl_cmdr? (sorry for the newbie ???
Offline  
Old 11-01-2006, 06:55 AM   #4 (permalink)
BlackBerry Extraordinaire
 
archer6's Avatar
 
Join Date: Oct 2006
Location: California, USA
Model: 8310
Carrier: at&t
Posts: 1,105
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Wirelessly posted (BlackBerry7130/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)

What I might suggest is to call Cingular & briefly explain you're situation to them. Then when that person says no, ask to have the call escalated to a supervisor.

Explain that you want them to replace the phone.

If that fails send me a PM.

Cheers...
__________________
My All Time Favorite: _RED-8310_ Backups: 7130c, 8100, O2 8300, at&t 8300, 8700c, 8800, 8820
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.