BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 10-31-2006, 03:08 PM   #1 (permalink)
New Member
 
Join Date: Oct 2006
Model: 7100i
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Question BB 7100i / Cingular dropping network

Please Login to Remove!

Greetings:

I purchased a closeout 7100i a couple months ago from Tiger Direct. I have never gotten into the data stuff yet but it was working fine as a phone / sms device until recently. Since the problem started, I am frequently losing the Cingular network and when that happens, it never comes back on its own. I have to manually turn off wireless, then turn it back on. Then all is fine until the next time I get out of range. Since I live near a fringe area, this is happening daily.

Two things have changed recently. First, I bought a holster with the magnetic device detect so when I holster the BB it goes to sleep (or whatever you call it). I love this feature, by the way. It's one of the reasons -- along with the cool keyboard of SMSing -- I chose Blackberry. No more accidental key presses and I can turn off the ringer when holstered! Anyway, I doubt if this is the cause, but I included this in case it triggers something.

Second, I recently contacted Cingular because on my last bill there were hundreds of tiny data downloads on my bill. I had one of those a la carte data plans which I only used occasionally with my old phone. I was never able to get my BB browser working (probably because this phone was orginially a T-Mobile and I never figured out how to reprogram it). Anyway, there was no indication on my phone of any data activity -- I kept seeing a "data connection refused" message. But my bill had over $20 worth of data traffic. So the guy at Cingular credited my bill and disabled data access since I am not using it anyway. Could that have something to do with my problem?

Sorry for being so wordy. I am so new to the BB that I am still figuring things out and I figure something above might trigger an "aha!" with someone. I appreciate any help I can get!
Offline  
Old 11-01-2006, 07:33 AM   #2 (permalink)
New Member
 
Join Date: Oct 2006
Model: 7100i
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Another clue?

I just noticed something else that is different. When I am connected to the Cingular network, I see "GSM" where before it was displaying "GPRS."

As long as I stay in range, all is fine. But when I get out of range and then get back into range, it fails to re-connect.
Offline  
Old 11-01-2006, 09:01 AM   #3 (permalink)
BlackBerry Extraordinaire
 
kasperapd's Avatar
 
Join Date: Jul 2006
Location: Austin, TX
Model: 9700
Carrier: AT&T
Posts: 1,946
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I didn't think you could use a 7100i on Cingular. Since you said the BB was originally a T-Mobile, I'm guessing your meant the 7100t.

GPRS is part of the data network, and if you had that disabled, I betting you won't see it show up anymore, and you'll only get GSM.

You may want to go into your Options, and then check the Network settings and make sure they are on automatic.

See if any of that helps.
__________________
CrackBerry

Please try a Search
Offline  
Old 11-01-2006, 09:30 AM   #4 (permalink)
New Member
 
Join Date: Oct 2006
Model: 7100i
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks for the reply! You are correct, the actual model number is 7100t -- my bad.

I actually thought there might be such a setting as you describe and I went all thought the options but could not find any place to tell it to stay "always on." When I go to Options > Settings > Network, it just displays "Network: Cingular" and there are no options.

This morning it occurred to me to try installing the Cingular-specific device OS package, which is a newer version of the OS that came preinstalled on the device . So I downloaded it from RIM and am debating whether to try it. I have my device data backed up on my PC. I'm thinking the worst that could happen is I have to go find the version that was preinstalled and reinstall it, right? Best case, it might actually cause my BB to start playing better with Cingular.

Any other advice?
Offline  
Old 11-01-2006, 06:25 PM   #5 (permalink)
BlackBerry Extraordinaire
 
kasperapd's Avatar
 
Join Date: Jul 2006
Location: Austin, TX
Model: 9700
Carrier: AT&T
Posts: 1,946
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

You can give it a shot, it shouldn't hurt anything, and it might actually help. Just make sure you back up your data first.
__________________
CrackBerry

Please try a Search
Offline  
Old 11-06-2006, 02:27 PM   #6 (permalink)
Knows Where the Search Button Is
 
punkinwing's Avatar
 
Join Date: May 2005
Location: Bethlehem, PA - USA
Model: 8310
Carrier: AT&T
Posts: 22
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

If you are indeed in a fringe area, you are just losing the GPRS protocol.. It should come back on it's own if you give it time..
I have the same issue when in our data center, can make a call but no data..
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.