After trying unsuccessfully

to update eOffice, my 7100 crashed and now I have the hourglass on a white screen rotating, and rotating, and rotating, and rotating...
I've performed the following:
1. Went to the Dynoplex site to try to find a solution (none found).

2. Took out the battery (no result).

3. Took out the battery and the SIM (no result).
I have a 7100g from Rogers Wireless.
To date it has worked flawlessly...
Any suggestions out there? I'm suffering terribly from withdrawl...
Thx
