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Old 11-06-2006, 03:35 PM   #1 (permalink)
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Good day everyone.
I purchased a BB, a few days ago so I've been reading this site to find out all the nuances associated with my BB 7130c

I got a prepaid plan from Cingular and everything is fine.
My only problem is the prepaid pop up everytime you place a call or send a text message is annoying.

I called Customer Service and I understand that it's a feature of their network and they can't turn it off. However I do believe there should be a way maybe not to turn off hte notification within the Blackberry itself but to at least mute the noise. I've been in class a few times and received a text message and then I hear the *boing* with a message on my screen(Not a text message, it's not in m y inbox, it's just a pop up) that says "Your account balance is XX.XX"

I'd like to repeat that even if the prepaid account balance feature after every call/sms is a text message on other phones, at least on my 7130c it's not an SMS or doesn't apper to be one since it's not in my Inbox and seems to be an overlay of what's on the screen. Is there anyway of turning this off or at the very least muting the sound associated with it within the BB settings. I've tried everything in profiles but nothing works.

Thanks again
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Old 11-06-2006, 03:50 PM   #2 (permalink)
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well yes there has to be away to silent that at least, go to profiles and play with the settings. it may be the level 1 messages that you need to silent.
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Old 11-06-2006, 04:09 PM   #3 (permalink)
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Thanks for the reply.
Your logic was/is my logic.
I've played with basically everything within pofiles.
It's all set to mute and still the notification still makes a sound.

I even called the Technical Department and the guy was trying to tell me it was a text message and to turn off those notifications. I tried to explain multiple times it wasn't any SMS that I know of since it was never in my inbox and it's an overlay on my screen. I don't read it in 'Messages' :(

Edit: I even Disabled all the Cell Broadcast Channels and that did nothing.
Now they have disappeared from the list and I'm not sure if I'm losing functionality by not having them there.

Last edited by Amahk : 11-06-2006 at 04:15 PM.
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Old 03-01-2007, 12:59 PM   #4 (permalink)
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Has anybody ever figured out how to stop this?

I'm on O2 in the UK and every time I send an SMS, the device pops up a message box saying "Your balance is 1.23". (I believe it's called a service message. At least I think that's what my Nokia says when it pops up.)

This is fine, but it also plays an alert-like sound pretty loudly. This happens no matter which profile I'm on, including "Off".

Is there any way of disabling or muting this?
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