BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 11-07-2006, 09:31 AM   #1 (permalink)
New Member
Join Date: Sep 2006
Location: NC
Model: 7520
Carrier: nextel
Posts: 10
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default 7100i - Stuck loading Java Apps

Please Login to Remove!

I have a customer's Nextel 7100i, and it's stuck loading java apps from Desktop Manager. Here's what I think happened prior:

The old user of the Blackberry quit the company, and the device had to be wiped. Our BES policy won't let us turn off content protection, so wiping takes up to 2 hours sometimes. I think whoever put it in wipe mode pulled the battery before it completed. I'm not sure if that would cause the problem..

When it came back on, it still asked for the password. But it looks like no OS is loaded. The background is white, and the text is black and simple looking. I think there were 3 choices on the desktop, all as text. No graphics.

I'm trying to reload 4.1 now, and it's stuck at Loading module "net_rim_bb_addressbook_gal.cod" It's been here for about an hour.

Has anyone seen this? Is there a work around?


Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.