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-   -   8703e can't sych calendar from device to outlook (http://www.blackberryforums.com/general-legacy-device-discussion/53728-8703e-cant-sych-calendar-device-outlook.html)

jhuck 11-08-2006 02:08 PM

8703e can't sych calendar from device to outlook
 
I recently switched a user from a 7250 to a 8703e. Since then her calendar will not synch from the handheld to outlook. It will synch from outlook to the handheld. We're using BES for exchange. I've tried redoing the enterprise activation, disabling and renabling wireless synch for the calendar, I've even wiped the handheld, nothing seems to be working. I've checked and everything is setup for bidirectional synchronization. I'm running out of ideas. Can anyone give me some suggestions?

Thanks

Beige 11-13-2006 10:52 AM

Sorry, can't provide an answer, just wondered if you found how to solve the problem. Am having the same issue with a 8100.

Thanks
Alex

b1g b3n 11-13-2006 11:18 AM

create another email profile for the user in outlook. open the bb desktop manager and point the calendar to the new profile. set it to wireless sync. chances are it's an outlook profile issue and not an issue with the bes or her device. i've seen this happen before.

whsbuss 11-13-2006 12:51 PM

Quote:

Originally Posted by b1g b3n
create another email profile for the user in outlook. open the bb desktop manager and point the calendar to the new profile. set it to wireless sync. chances are it's an outlook profile issue and not an issue with the bes or her device. i've seen this happen before.

You may want to look in the Outlook mailbox that contacts do not have images, etc. It can cause problems with syncing.

InPocket 11-13-2006 01:00 PM

google calendar events in outlook cause probelms on BBerry syncs. delete the notes from google calendar in outlook

cshore 11-13-2006 09:11 PM

SOLVED - outlook calendar sync problem
 
I found this answer on another thread here- just upgrade Desktop Manager software to version 4.2 - and it takes care of the problem, with no need to delete google appts or attachments to appointments. Enjoy! 8-)

BB-Munkey 12-04-2006 10:04 AM

after thought
 
if the handheld and BES are both 4.x there is no need for the Desktop Manager b/c everything will sync wirelessly. (y)


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