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Old 12-19-2006, 10:46 AM   #1 (permalink)
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I cannot dial from my address book or one-key dialing. If I use my address book, click on "Joe Smith," then "Call Joe Smith," it directs me to the call log screen, where it shows the dialing box/cursor, and previous calls. I cannot call any numbers from the address book as every time the call log screen comes up. Additionally, this happens when I attempt to use the one-key dialing, however when the call log screen comes up, if I hit the one-key several additional times, it will call the number assigned to this key. The BB worked fine since I received it several months ago, but recently began doing this. Is it a setting that I have overlooked or something else? BB is an 8703e, Sprint service. Thanks for any help.
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Old 12-19-2006, 12:27 PM   #2 (permalink)
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I have the same problem however I have a Cingular 8700. Can anyone help? I compared my phone settings with another user with the same device and I can't see any difference.
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Old 12-19-2006, 12:57 PM   #3 (permalink)
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I took out the battery and the SIM card and held down the on button for about 30 seconds before putting both battery and card back into device and it works fine for me now.
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Old 12-20-2006, 12:01 PM   #4 (permalink)
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Always pull the battery as a first troubleshooting step...
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