12-27-2006, 09:11 AM
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| | VZWPix / MMS Not Working (At all)
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Ok, this has me and Verizon Data Support effectively stumped.
My BB 8703e will not receive MMS messages. I never get notification, nor do I ever see the message (at all). It's like they completely disappear. I've tried from other users with Verizon and Sprint phones. I've also tried directly from the VZWPix website. I never receive the message.
I moved to the 8703e from a Samsung i730. The Samsung was on the same Verizon account, and had no problems receiving MMS messages. They used to come in as an indication that I have a new MMS, and I'd have to click on a link. I know the BlackBerry should support the same (from other messages I've read via searching the forum for help on this issue).
SMS works perfectly, I use it all the time.
Verizon recommended going to a Verizon store to obtain a "hardware upgrade", some sort of flash that can't be done by the user. I think this was just a guess on their part. This is going to be a bit of a pain for me, so I figured I'd ask here if anyone has any clue what might be wrong.
I'm also on a BES server, but MMS is fully enabled.
I'm thinking it's something configured improperly on the account on Verizon's side, but who knows. I take their word that everything is OK.