BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 01-05-2007, 11:25 AM   #1 (permalink)
New Member
 
Join Date: Jan 2007
Model: 8830
Carrier: us cellular
Posts: 10
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default newbie still needs help!

Please Login to Remove!

I must have asked the wrong question. 34 views and no help yet.
I am using outlook 2007
I am using the intellisync version that came with the BB.

I have an 8703e. I primarily got it for the phone, contacts and datebook. The first time I tried to sync it, it worked perfectly. Now the computer shows connected, it goes through some screens where it looks like it's working and then the message (unable to complete request) appears. It's really important that my BB and my computer agree on where I am to be and what I am to be doing. Can someone help me get these two machines talking again? Thanks Dave

Last edited by ftroop : 01-05-2007 at 03:35 PM.
Offline  
Old 01-05-2007, 05:28 PM   #2 (permalink)
New Member
 
Join Date: Apr 2005
Model: 8703e
Carrier: Verizon
Posts: 14
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I'd try completely wiping out the install, and re-installing the latest version of BB Desktop (BlackBerry)
Offline  
Old 01-05-2007, 07:28 PM   #3 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,431
Post Thanks: 43
Thanked 598 Times in 591 Posts
Default

you did not mention if you are connected via a BIS or BES. Options can be set to allow over the air or via desktop sync. I would look to see if the correct options are set in Desktop manager. You can download the version you need for your BB.
Dont reload the BB until you are absolutely sure you have checked options
__________________
If someone helps, tell them by clicking the Thanks button


9810 BES
Z10 on BES
9700 BIS
Offline  
Old 01-05-2007, 07:43 PM   #4 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: iPh6
Carrier: AT&T
Posts: 27,821
Post Thanks: 33
Thanked 442 Times in 382 Posts
Default

I would remove Desktop Manager and make sure you have the latest version (4.2) from the RIM BlackBerry web site. You want to make sure you have the latest drivers (for Outlook 2007).
Offline  
Old 01-05-2007, 11:45 PM   #5 (permalink)
Knows Where the Search Button Is
 
Alxcab's Avatar
 
Join Date: Dec 2006
Model: 8700c
Carrier: Cingular
Posts: 31
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I've had trouble with synching my computer to my Razr and found that reinstalling drivers helps. If after upgrading to the 4.2 desktop manager doesn't do it then try to re-install the USB drivers.
Offline  
Old 01-06-2007, 10:01 AM   #6 (permalink)
New Member
 
Join Date: Jan 2007
Model: 8830
Carrier: us cellular
Posts: 10
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default thanks

Thanks for all you ideas. I'm leaving for a couple of days, I'll try them when I get back.
Thanks for responding.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.