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Old 01-22-2007, 09:49 PM   #1 (permalink)
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Exclamation Cannot hear or talk on Blackberry 7100g. Can do both when speaker turned on

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I have a blackberry 7100g. When I receive a call, the screen says connected but I cannot talk or listen on the phone. I have made sure that the phone is not on mute. Now after i receive a call, if I turn on the speaker phone , I can talk and listen fine....except so does everyone else in the room!!!!! Has anyone else come across this problem. It is very annoying to say the least. I have call Optus technical support (im in Australia) and the only thing they suggested was to do a hard reset. Ive done that and it still doesnt work. Any help appreciated
Old 01-23-2007, 06:08 PM   #2 (permalink)
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I hate to tell you but that's a "feature" of the 7100g. :(
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Old 01-24-2007, 06:37 AM   #3 (permalink)
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I've never heard of a feature like that. And if that's true, what a ridiculous feature. It almost sounds like the internal speakers on that phone have gone out. I would see if there is a way to verify that information, you may need to swap out.
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Old 01-24-2007, 10:39 AM   #4 (permalink)
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I had the same issue...twice. The phone needs to be replaced!
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