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Old 01-25-2007, 03:06 PM   #1 (permalink)
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Question Help-BB desktop manager won't configure MS Outlook

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'When I try to configure PIM in BB Desktop Manager and choose MS Outlook, I get message "The file or database name associated with MS Outlook is missing, invalid, or point to a file of zero length. Use browse button to locate."

I have uninstalled MS Office 2003 and reinstalled it numerous times. I have created a new MAPI name. Nothing will work--I keeping getting this message. Result is I can't syn anything any longer. Note everything worked fine for 6 months then one day it happened. Any other advise--I'm with Rogers--no help other than uninstall, reinstall, new MAPI name.

Help.
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Old 01-25-2007, 07:57 PM   #2 (permalink)
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uninstall and reinstall DM.
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Old 01-26-2007, 11:29 AM   #3 (permalink)
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Deleting and creating a new Outlook profile might have helped (not sure what you mean by creating a new MAPI name).
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