BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 01-25-2007, 03:06 PM   #1 (permalink)
New Member
Join Date: Jan 2007
Model: 8700r
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Question Help-BB desktop manager won't configure MS Outlook

Please Login to Remove!

'When I try to configure PIM in BB Desktop Manager and choose MS Outlook, I get message "The file or database name associated with MS Outlook is missing, invalid, or point to a file of zero length. Use browse button to locate."

I have uninstalled MS Office 2003 and reinstalled it numerous times. I have created a new MAPI name. Nothing will work--I keeping getting this message. Result is I can't syn anything any longer. Note everything worked fine for 6 months then one day it happened. Any other advise--I'm with Rogers--no help other than uninstall, reinstall, new MAPI name.

Old 01-25-2007, 07:57 PM   #2 (permalink)
Dubdub's Avatar
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,036
Post Thanks: 52
Thanked 777 Times in 737 Posts

uninstall and reinstall DM.
Old 01-26-2007, 11:29 AM   #3 (permalink)
BlackBerry Mensa
takeshi's Avatar
Join Date: Jan 2005
Location: Houston
Model: 8310
Carrier: at&t
Posts: 7,741
Post Thanks: 0
Thanked 0 Times in 0 Posts

Deleting and creating a new Outlook profile might have helped (not sure what you mean by creating a new MAPI name).
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

APPLE 820-0522-A 630-0895-B LITE VRAM 128K X 8 BOARD
APPLE 820-0522-A 630-0895-B LITE VRAM 128K X 8 BOARD   picture

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.