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Old 01-28-2007, 12:35 PM   #1 (permalink)
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Default unable to remove emails

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My 8700g is on BES and some time ago stopped receiving emails from our server, its now up and running again but there are several emails that i can't delete from the in box even though i've removed them from my mian pc.

Any ideas?

Old 01-31-2007, 12:10 AM   #2 (permalink)
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Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry8703e/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/104)

I had a similar situation. I had to call the BES admin to reset my connection. In other words delete the connection totally and start from scratch. Hope this helps
Old 01-31-2007, 09:20 AM   #3 (permalink)
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There's a RIM knowledgebase article that outlines all your options. I'd recommend using the Backup utility approach -- it has always worked really well for me.
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