BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 01-29-2007, 11:21 AM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Aug 2006
Model: 8700
Carrier: Cingular
Posts: 30
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Double trouble with email

Please Login to Remove!

When replying to an email, after pushing in the trackwheel, the "send" option is not showing. however, if you forward the message or type a new one, it is there.
Also, when trying to open an attachment or trying to view more of the message (on longer emails), the message "More request cannot be completed. Service Book information not found.
The device is on a company BES. Any ideas?
Offline  
Old 01-30-2007, 09:50 AM   #2 (permalink)
BlackBerry Mensa
 
takeshi's Avatar
 
Join Date: Jan 2005
Location: Houston
Model: 8310
Carrier: at&t
Posts: 7,741
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Try having your BES admin resend the service books. Might as well pull the battery while you're at it...
Offline  
Old 01-30-2007, 12:54 PM   #3 (permalink)
Knows Where the Search Button Is
 
Join Date: Aug 2006
Model: 8700
Carrier: Cingular
Posts: 30
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

that was the first thing that was done.....twice. still no dice.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.