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Old 01-29-2007, 01:48 PM   #1 (permalink)
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I have searched the forums for this specific answer, but can't seem to find what I was looking for.

I have a user that wants to remove the voicemail alert from his messages box. He states the the Blackberry already alerts him via the status bar, and the e-mail for of the alert does him no good because it doesn't contain any of the details of the voicemail. I assume this is an option on the Blackberry itself as I haven't seen anything related to it in the profile of the user on our BES. Anyone know if this is possible?
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Old 01-29-2007, 03:10 PM   #2 (permalink)
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I don't think you can change that behavior. I haven't seen anything to indicate you can do that.

Having said that, I don't use my provider's voicemail. I use YouMail which allows you to have specific greetings for specific callers and if the caller is listed in your YouMail contacts list, their name is listed in the SMS that follows. At least that would give your user more information than the provider's method. Just a thought.
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