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Old 01-29-2007, 06:39 PM   #1 (permalink)
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Default How long to provision BB service on a new SIM card?

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Does anyone know how long it takes to provision BB service on a new SIM card? O2 (UK) sent me a new SIM card, and though the new SIM recognised the O2 network in a matter of minutes (i.e. I can make and receive phone calls & SMS) the 8700 is still showing "Data Connection Rejected". I've already contacted O2 and confirmed with them that they have already requested BB provision on the new SIM card - it's just that it hasn't come through yet.

Anyone have any ideas?
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Old 01-29-2007, 08:18 PM   #2 (permalink)
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I dont know about O2, but with T-Mobile the provisioning is almost immediate. Try going to Options > Advanced Options > Host Routing Table > Register Now. Afterwards, take the battery out of 30 seconds.
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Old 01-30-2007, 03:20 AM   #3 (permalink)
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Quote:
Originally Posted by d_fisher
I dont know about O2, but with T-Mobile the provisioning is almost immediate. Try going to Options > Advanced Options > Host Routing Table > Register Now. Afterwards, take the battery out of 30 seconds.
Yeah I tried that and the HRT page was empty, as was the Service Books page. Basically I think the my O2 network account hasn't yet started talking to the BB servers - i.e. no data has got thru to the phone yet.
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Old 01-30-2007, 09:39 AM   #4 (permalink)
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I have to ask, although you stated clearly that you asked O2 for BB "provisioning", have you actually "purchased" a Blackberry Data Plan for the phone. I don't know how O2 operates, but you will need to purchase that separately.
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Old 01-30-2007, 10:41 AM   #5 (permalink)
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Usually pretty quick but I've had it take about 24 hours with TMO.
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Old 01-30-2007, 11:01 AM   #6 (permalink)
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Quote:
Originally Posted by d_fisher
I dont know about O2, but with T-Mobile the provisioning is almost immediate. Try going to Options > Advanced Options > Host Routing Table > Register Now. Afterwards, take the battery out of 30 seconds.
Same here about immediate provisioning, even where TMobile is piggybacking on Cingular.
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