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Old 04-12-2005, 12:35 PM   #1 (permalink)
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Default Blackberry 7290 - slow response?

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I recently upgraded from an old "Blueberry" to a Blackberry 7290, primarily for the bluetooth support. I like the phone, but notice one issue - there is a MUCH longer response lag on this unit. For example, if I want to mute a call, and click the wheel, it take about 2 secs for the menu to appear, whereas it was almost immediate before. I notice this lag in all areas of the unit. Is this normal?
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Old 04-12-2005, 12:39 PM   #2 (permalink)
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BlackBerry 7290 requires BlackBerryOS 3.8 and later. OS 3.8 and later has some performance degradation.

BlackBerryOS 3.7 -- Fastest (but only available for older BlackBerry models)
BlackBerryOS 3.8 -- Slower than both 3.7 and 4.0
BlackBerryOS 4.0 -- Faster than 3.8 but slower than 3.7

It just so happens the 7290 came with the older OS 3.8 by default (this still happened until recently)
Did you upgrade to BlackBerryOS 4.0? It helps greatly.
What version do you see at Options->About?

Once upgrading to the latest 4.0, not many people can tell the performance difference between a 7280 running 3.7 and a 7290 running 4.0. Give that a try!

Also, when you open many applications at the same time on the 7290 and multitask using +Esc, the model 7290 should be much faster than the 7280, because of the extra memory (Double the memory, 32MB flash for storage, and more static RAM for program execution)

So essentially, some things are slower and some things are faster, but it shouldn't be a dramatic difference, once you upgrade to the latest OS4 because 3.8 is essentially a really slow "beta" of 4.0.
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Old 04-12-2005, 02:35 PM   #3 (permalink)
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Great response - thanks. I am running 3.8. I'm using a Cingular unit - where do I go to get the 4.0 firmware?
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Old 04-12-2005, 03:18 PM   #4 (permalink)
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Nevermind - found the answer...
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Old 04-12-2005, 05:06 PM   #5 (permalink)
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I did the upgrade, using the Cingular firmware (which is my provider). All seemed to go well, except that I now have NO PHONE functionality. I can do anything else. For example, when I pull up a name in my address book, and click on a phone number, there is no "Call" selection on the menu, and none of my calls are coming through.
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Old 04-12-2005, 10:08 PM   #6 (permalink)
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Default No phone

you may want to reload 3.8 and then try the upgrade to 4.0 again. However, first and foremost i would call Cingular to see if they can resolve the problem. My money is on "no", but its worth a shot. Im sure this forum has a faq on how to reload an old OS. Anyone back me up on this?
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Old 04-12-2005, 10:10 PM   #7 (permalink)
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When you reloaded the OS, you had to make sure that every option was checked off. The Application Loader has a nasty habit of not checking off every possible item.

Locate and delete VENDOR.XML on your C: drive, then restart Desktop Manager. GO into Application Loader, and make sure all options are checked.
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Old 04-12-2005, 10:16 PM   #8 (permalink)
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Default app loader

This is why we have moderators, because i checked that option out before i replied and looked right over "phone" &"tty" boxes.

Thanks for keeping me straight
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Old 04-13-2005, 08:46 AM   #9 (permalink)
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That was it - I forgot to recheck everything when I did the upgrade of the operating system. Thanks for the help everyone.

As an added bonus, the Cingular tech support guy added the HTML browser to my phone.
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Old 04-13-2005, 10:04 AM   #10 (permalink)
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A friend of mine asserts that his 7290 works faster because he has turned off Content Protection and Content Compression in the Options:Security screen.

Has anybody else tried this?
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Old 08-26-2005, 01:55 AM   #11 (permalink)
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Question Magic key to clear the memory?

Somewhere in this forum someone had posted a set of keys that could be pressed that would display a table that could be erased to free up memory- anyone recall what this was- sorry I'm so vague.

-Marc
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